https://helpforum.sky.com/t5/Archive/Lack-of-as/m-p/3980824#M874657 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3557581">@Colleen+Clarke</a>&nbsp;</P> <P>I dont think the Openreach engineer would just lie like that, they have strict working safety polices and its likely they couldnt do it for one reason or another.</P> <P>You'll likely need to call Sky to get an update on the order and progress it to a second visit.&nbsp;</P> Tue, 19 Apr 2022 10:14:52 GMT jamesn123 2022-04-19T10:14:52Z https://helpforum.sky.com/t5/Archive/Lack-of-as/m-p/3980530#M874656 <P>Open reach engineer came round to fit my broadband &nbsp;however told me my tree was preventing him to do so which is a lie contact sky had no contact back and paid upfront to have my broadband fitted&nbsp;</P> Mon, 18 Apr 2022 21:34:03 GMT https://helpforum.sky.com/t5/Archive/Lack-of-as/m-p/3980530#M874656 Colleen+Clarke 2022-04-18T21:34:03Z https://helpforum.sky.com/t5/Archive/Lack-of-as/m-p/3980824#M874657 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3557581">@Colleen+Clarke</a>&nbsp;</P> <P>I dont think the Openreach engineer would just lie like that, they have strict working safety polices and its likely they couldnt do it for one reason or another.</P> <P>You'll likely need to call Sky to get an update on the order and progress it to a second visit.&nbsp;</P> Tue, 19 Apr 2022 10:14:52 GMT https://helpforum.sky.com/t5/Archive/Lack-of-as/m-p/3980824#M874657 jamesn123 2022-04-19T10:14:52Z