topic Re: Disconnected phone line in Annexe. in Archive

Disconnected phone line in Annexe.

Cliver63 — Fri, 15 Apr 2022 09:10:43 GMT

Hello, I live in an annexe with seperate landline, which I've never used and don't know the number. I do not have a phone to plug in, but I'm assuming it's disconnected. I've lived here for about six years and have just used my mobile. I'm hoping to get sky broadband, would this be a problem not knowing the landline number?

Re: Disconnected phone line in Annexe.

cookiemonsteruk — Fri, 15 Apr 2022 09:19:53 GMT

@Cliver63

Does the annexe have a seperate address to the main building

Can you enter your own full postal address below and post the table after removing/hiding your address from the image

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

Re: Disconnected phone line in Annexe.

Cliver63 — Fri, 15 Apr 2022 09:47:58 GMT

Hello cmuk, thanks for replying. The only time my address is different from the main house is for my sky tv contract, where it states The Annexe before main address. If I go on address finder mine, The Annexe, doesn't appear just main address. Hope this helps.

Re: Disconnected phone line in Annexe.

cookiemonsteruk — Fri, 15 Apr 2022 09:59:11 GMT

@Cliver63

Best thing would be to contact sky on 150 from a sky mobile or
zero three three three seven five nine one zero one eight from any other phone to make enquiries

Re: Disconnected phone line in Annexe.

Cliver63 — Fri, 15 Apr 2022 09:59:46 GMT

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressSuggestedList

Re: Disconnected phone line in Annexe.

Cliver63 — Fri, 15 Apr 2022 10:01:15 GMT

Okay thanks for your help, I'll try that.

Re: Disconnected phone line in Annexe.

cookiemonsteruk — Fri, 15 Apr 2022 10:04:00 GMT

@Cliver63

That just returns a general page not for anyone to enter their details

And i don't want you to post anything that identifies you

Give sky a call

Re: Disconnected phone line in Annexe.

jamesn123 — Tue, 19 Apr 2022 09:31:41 GMT

@Cliver63

Unless your address is listed separately to the main one in the Openreach database Its unlikely Sky will be able to provide you with a second service. It would be possible to get a second line installed from a different ISP though

Re: Disconnected phone line in Annexe.

Cliver63 — Tue, 19 Apr 2022 09:53:13 GMT

Thanks James, I've got it sorted now. I called Sky who told me I needed to call BT/Openreach, which I did. They had to force my address in by hand, ie; The Annex ...ect. A BT engineer is coming out to reactivate the phone line and set up broadband for me, so jobs a good un!