topic Re: Broadband account in Archive

Broadband account

Mary2609 — Tue, 19 Apr 2022 06:55:26 GMT

I pay £24.50 a month for my broadband connection I have taken off sky talk and wonder if I could pay any less I am on universal credit so would I be able to any more help

Re: Broadband account

GD1 — Tue, 19 Apr 2022 06:59:37 GMT

@Mary2609 You woulld need to call Sky regarding the Social Tariff.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Re: Broadband account

Highlinder — Tue, 19 Apr 2022 06:59:54 GMT

@Mary2609You would have to phone Sky in order to take up that offer for people on Universal credit. Just dial 150 on your landline.

Re: Broadband account

Daniel0210 — Tue, 19 Apr 2022 07:11:41 GMT

@Mary2609
This link explains the process if you’re eligible for Sky Broadband Basics.
https://www.sky.com/help/articles/sky-social-tariff