topic Re: Router in Archive

Router

Becmoc — Tue, 10 May 2022 20:22:25 GMT

Hi I've received a new router and I can't connect it to my sky Q box as it's still connect to the old router anyone know how I can sort this?

Re: Router

oldfella — Tue, 10 May 2022 20:25:23 GMT

@Becmoc wrote:

Hi I've received a new router and I can't connect it to my sky Q box as it's still connect to the old router anyone know how I can sort this?

Hi @Becmoc

Carry out a Network reset on the main Q box.

Network Reset found in Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to connect to Sky (assume its Sky router by WiFi.

You will be asked to press the WPS button on the Sky router,

Re: Router

Becmoc — Tue, 10 May 2022 20:32:36 GMT

@oldfella perfect Thankyou sorted it thanks for your help