https://helpforum.sky.com/t5/Archive/Hub-not-connecting-to-phone/m-p/3973642#M865698 <P>Thanks, that's great!</P> Sat, 09 Apr 2022 15:13:05 GMT RachelNic 2022-04-09T15:13:05Z https://helpforum.sky.com/t5/Archive/Hub-not-connecting-to-phone/m-p/3973189#M865696 <P>The internet light is not turning on on my sky hub. And I cannot connect anything to the internet.&nbsp;</P> Sat, 09 Apr 2022 07:09:25 GMT https://helpforum.sky.com/t5/Archive/Hub-not-connecting-to-phone/m-p/3973189#M865696 RachelNic 2022-04-09T07:09:25Z https://helpforum.sky.com/t5/Archive/Hub-not-connecting-to-phone/m-p/3973191#M865697 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3553559">@RachelNic</a>&nbsp;</P> <P>&nbsp;</P> <P>With the Sky App on a smartphone connected to the 4G/5G mobile network, you can perform a broadband line test and if it finds a fault you should be able to book an engineer to investigate the fault. Otherwise, you will need to contact Sky by phone for them to perform a broadband line test and allocate an engineer to investigate the fault.</P> Sat, 09 Apr 2022 07:15:47 GMT https://helpforum.sky.com/t5/Archive/Hub-not-connecting-to-phone/m-p/3973191#M865697 mae-3 2022-04-09T07:15:47Z https://helpforum.sky.com/t5/Archive/Hub-not-connecting-to-phone/m-p/3973642#M865698 <P>Thanks, that's great!</P> Sat, 09 Apr 2022 15:13:05 GMT https://helpforum.sky.com/t5/Archive/Hub-not-connecting-to-phone/m-p/3973642#M865698 RachelNic 2022-04-09T15:13:05Z