https://helpforum.sky.com/t5/Archive/Broadband/m-p/3973529#M865570 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3553620">@Rachel111</a>&nbsp; You are not talking to Sky, you will need to persist on the phone.</P> <P>&nbsp;</P> <P>You can call on 150 from a Sky Talk Line or Sky Mobile.<BR /><BR />If you haven't got a current Sky Mobile or Sky Talk this link should help:<BR />(UK) <A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A> Scroll down and click on ‘Need more help’ and it provides a 0333 number<BR />(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.<BR /><BR />Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.</P> Sat, 09 Apr 2022 13:15:14 GMT GD1 2022-04-09T13:15:14Z https://helpforum.sky.com/t5/Archive/Broadband/m-p/3973521#M865569 <P>Hi I have been trying to contact use by phone and couldn't get through my broadband stopped working lastnight I've done Al the checks it said I've not been contacted up yet witch I have and a man I got talking to said he would phone me back this morning and still hasn't give me a call back yet if you could give me a call&nbsp; that would be great as I need my Internet in the house ASAP&nbsp;</P><P>&nbsp;</P><P>Kind regards&nbsp;</P><P>Rachel</P> Sat, 09 Apr 2022 13:07:06 GMT https://helpforum.sky.com/t5/Archive/Broadband/m-p/3973521#M865569 Rachel111 2022-04-09T13:07:06Z https://helpforum.sky.com/t5/Archive/Broadband/m-p/3973529#M865570 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3553620">@Rachel111</a>&nbsp; You are not talking to Sky, you will need to persist on the phone.</P> <P>&nbsp;</P> <P>You can call on 150 from a Sky Talk Line or Sky Mobile.<BR /><BR />If you haven't got a current Sky Mobile or Sky Talk this link should help:<BR />(UK) <A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A> Scroll down and click on ‘Need more help’ and it provides a 0333 number<BR />(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.<BR /><BR />Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.</P> Sat, 09 Apr 2022 13:15:14 GMT https://helpforum.sky.com/t5/Archive/Broadband/m-p/3973529#M865570 GD1 2022-04-09T13:15:14Z