topic Re: No volume picture freezes turn its self off in Archive

No volume picture freezes turn its self off

Nigel+F1 — Tue, 12 Apr 2022 09:10:26 GMT

Strange goings on again I might add with Sky Glass. First thing that started to happen turns its self off around the same time of day, I've checked all setting movement stand bye the usual things there OK. Next no volume can't turn up or down and no visual volume display next up no response from Home Screen when navigating, picture also completely freezes and there's a loop showing what was on then freeze again and again. I beginning to think it was a bad idea to get Glass.

Re: No volume picture freezes turn its self off

Lisa-P1987 — Tue, 12 Apr 2022 12:15:15 GMT

Hi there Nigel+F1, I will escalate this to our community chat for you. Please look out for an email or chat bubble. We look forward to speaking to you 🙂

Re: No volume picture freezes turn its self off

Lisa-P1987 — Thu, 14 Apr 2022 11:37:50 GMT

Update – We are still looking to help you Nigel+F1. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂