topic Re: Problem with remote in Archive

Problem with remote

Yea+cup — Tue, 12 Apr 2022 20:05:19 GMT

Hi I can't get these buttons to work on my remote replaced batteries done everything it says in the leaflet and still can't get it to work any suggestions please

Re: Problem with remote

Jayboy1990 — Tue, 12 Apr 2022 20:11:12 GMT

Must be bust.

Sky can be reached in the following ways;

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or
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When calling follow the guided instructions on the call and do not leave the call, just hang on until you eventually get answered. If you are sent a text message during the call and asked if you wish to leave the call answer with 'NO'.
You can get immediate help here 24/7 online - https://www.sky.com/help/home

Re: Problem with remote

Chrisee — Tue, 12 Apr 2022 20:12:01 GMT

@Yea+cup have you paired the remote to your Glass TV or Puck by pressing 1&3 together for 10 seconds in front of the unit? More info here https://www.sky.com/help/articles/your-sky-glass-remote