topic Re: Playlist missing from Home Screen in Archive

Playlist missing from Home Screen

TheSuperFox — Sun, 27 Mar 2022 17:11:39 GMT

Has anyone else noticed their playlist missing? I've refreshed settings and apps and rebooted the Sky Glass but still my playlist is completely missing from the Home Screen today.

Re: Playlist missing from Home Screen

Aaln — Mon, 28 Mar 2022 12:16:52 GMT

Never seen that. Unless you've accidentally clicked on tv shows? It looks very similar to homescreen

Re: Playlist missing from Home Screen

swingingfish — Mon, 28 Mar 2022 12:46:54 GMT

I also had my playlist missing when I looked at the home screen this morning. My puck on the second TV was also disconnected and needed to be set up again. After multiple shutdowns and restarts m playlist is now back. Seems like a botched software update that has been repaired.

Re: Playlist missing from Home Screen

TheSuperFox — Mon, 28 Mar 2022 13:10:34 GMT

After multiple refreshing apps and rebooting and unplugging from mains etc. - it finally restored itself later by 9pm

Re: Playlist missing from Home Screen

Aaln — Mon, 28 Mar 2022 13:43:18 GMT

Or the service on their end. Guessing if sky system can't authenticate on their end then you get basic access.

Re: Playlist missing from Home Screen

Lordiana — Mon, 11 Apr 2022 14:49:15 GMT

I have this issue now and a further issue that when I click on the promoted programmes on the homescreen, the system displays a message saying there are currently no programmes to watch".

i will reboot a few more times and see what happens...