topic Re: Sky glass purple line issue in Archive

Sky glass purple line issue

Anonymous — Sun, 10 Apr 2022 15:13:00 GMT

I've got the 55inch screen , and it seems that it's only the 55inch screen that suffering from the purple line issue , I'm getting a new sky glass sent out tomorrow, but think I should have gone fir the 65inch size , is it just thd 55inch that suffers from the purple line on the screen problem?

Re: Sky glass purple line issue

fizzdisco — Sun, 10 Apr 2022 16:11:55 GMT

@Anonymous wrote:
I've got the 55inch screen , and it seems that it's only the 55inch screen that suffering from the purple line issue , I'm getting a new sky glass sent out tomorrow, but think I should have gone fir the 65inch size , is it just thd 55inch that suffers from the purple line on the screen problem?

Not true. It's been reported on all three sizes of Glass.

Did a reboot of the TV not clear the purple line?

Re: Sky glass purple line issue

Anonymous — Sun, 10 Apr 2022 16:20:30 GMT

Yeah I did but it keeps happening, sky said its probably a faulty TV, so sending a new one out tomorrow, if this doesn't solve it , I've been assured I can go back to sky Q