topic Re: Recently my Sky cinema went up from £12 to £19 why was this? in Archive

Recently my Sky cinema went up from £12 to £19 why was this?

reddevil56 — Thu, 25 Aug 2022 17:36:36 GMT

Recently my Sky cinema went up from £12 to £19 why was this?

Also , Multiscreen is £15, but whts is it for as I dont use it?

Re: Recently my Sky cinema went up from £12 to £19 why was this?

Daniel0210 — Thu, 25 Aug 2022 17:39:55 GMT

@reddevil56 wrote:

Recently my Sky cinema went up from £12 to £19 why was this?

@reddevil56
Could a discounted deal have expired? You would have been told the date the discounted deal was ending when you originally took it out. You could compare a previous bill to your latest bill and see where the amounts differ.
If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another minimum term contract. Sky are not obliged to offer you another discount but if you sort something out to your satisfaction make a note of the date it’s ending.
You can either call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

https://www.sky.com/help/articles/been-overcharged may also help.

@reddevil56 wrote:

Multiscreen is £15, but whts is it for as I dont use it?

Multiscreen is when you have a mini box and allows you to view channels and recordings on it.

Re: Recently my Sky cinema went up from £12 to £19 why was this?

reddevil56 — Thu, 25 Aug 2022 17:43:07 GMT

Also again, why am i paying for HD £6 when i have Ultra UHD £2?

Re: Recently my Sky cinema went up from £12 to £19 why was this?

Daniel0210 — Thu, 25 Aug 2022 17:46:31 GMT

@reddevil56 wrote:

Also again, why am i paying for HD £6 when i have Ultra UHD £2?

@reddevil56

They show separately on your bills.

Re: Recently my Sky cinema went up from £12 to £19 why was this?

SKY1992bf — Thu, 25 Aug 2022 17:58:46 GMT

@reddevil56 If you also previously had complete Sky sports you get a discount on cinema, however should you have cancelled sky sports it will have cancelled out the cinema discount and revert movies to full price