https://helpforum.sky.com/t5/Archive/Sky-installation/m-p/4065376#M858031 <P>Hi I have received my broadband box but I'm still waiting for the sky to be installed. I have accessed my account on the app but it's telling me that there is nothing available to view?? Can you please confirm when this will be installed?&nbsp;<BR /><BR /></P><P>thanks</P><P>&nbsp;</P><P>alana</P> Wed, 03 Aug 2022 08:37:28 GMT Neville885 2022-08-03T08:37:28Z https://helpforum.sky.com/t5/Archive/Sky-installation/m-p/4065376#M858031 <P>Hi I have received my broadband box but I'm still waiting for the sky to be installed. I have accessed my account on the app but it's telling me that there is nothing available to view?? Can you please confirm when this will be installed?&nbsp;<BR /><BR /></P><P>thanks</P><P>&nbsp;</P><P>alana</P> Wed, 03 Aug 2022 08:37:28 GMT https://helpforum.sky.com/t5/Archive/Sky-installation/m-p/4065376#M858031 Neville885 2022-08-03T08:37:28Z https://helpforum.sky.com/t5/Archive/Sky-installation/m-p/4065389#M858032 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3612431">@Neville885</a>&nbsp;wrote:<BR /><P>Hi I have received my broadband box but I'm still waiting for the sky to be installed. I have accessed my account on the app but it's telling me that there is nothing available to view?? Can you please confirm when this will be installed?&nbsp;<BR /><BR /></P><P>thanks</P><P>&nbsp;</P><P>alana</P><HR /></BLOCKQUOTE><P>Which app have you installed? You can view channels in your package on the Sky Go app, not the My Sky app.&nbsp;</P><P>If this is what you've done already and it's not working then you'll need to ring Sky and ask when you'll be able to view the service.&nbsp;</P> Wed, 03 Aug 2022 08:54:01 GMT https://helpforum.sky.com/t5/Archive/Sky-installation/m-p/4065389#M858032 fizzdisco 2022-08-03T08:54:01Z