topic Re: Sky q won't play recordings in Archive

Sky q won't play recordings

IParris — Mon, 04 Apr 2022 16:05:58 GMT

Error message keepsasking for card to be inserted it has, but wont read it. The box is also very hot

Re: Sky q won't play recordings

oldfella — Mon, 04 Apr 2022 16:08:00 GMT

@IParris wrote:

Error message keepsasking for card to be inserted it has, but wont read it. The box is also very hot

Hi @IParris

Best to contact Sky for an Engineer if the box is overheating

Re: Sky q won't play recordings

Doc5907 — Mon, 04 Apr 2022 16:38:08 GMT

@IParris wrote:
Error message keepsasking for card to be inserted it has, but wont read it. The box is also very hot

Just to add to @oldfella post, if your box is overheating make sure its well ventilated with space around the sides and nothing on top.

Re: Sky q won't play recordings

Greenfingers001 — Tue, 05 Apr 2022 08:22:50 GMT

Hi there, I will escalate this to our community chat for you. Please look out for an email or chat bubble. We look forward to speaking to you 🙂

Re: Sky q won't play recordings

oldfella — Tue, 05 Apr 2022 08:39:04 GMT

@Greenfingers001 wrote:

Hi there, I will escalate this to our community chat for you. Please look out for an email or chat bubble. We look forward to speaking to you 🙂

Hi @Greenfingers001

No escalation showing

Re: Sky q won't play recordings

Mr+Flibbles+86 — Thu, 07 Apr 2022 09:51:28 GMT

UPDATE - We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks