Viewing Card

Gillian454 — Wed, 06 Apr 2022 20:12:50 GMT

Error message: "Please ensure the correct viewing card is inserted with the chip facing up "
Tried wiping & reinserting but no change
Also turned off & on

Any ideas? Many thanks

Re: Viewing Card

oldfella — Wed, 06 Apr 2022 20:17:03 GMT

@Gillian454 wrote:

Error message: "Please ensure the correct viewing card is inserted with the chip facing up "

Tried wiping & reinserting but no change

Also turned off & on

Any ideas? Many thanks

Hi @Gillian454

Assume it's inserted chip end first.

When it is pushed in correctly you should feel a slight click as it engages. Push it in again and it pops out slightly so that you can grip it to remove it.

First make sure that it is correctly engaged and hasn't slightly popped out.

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Viewing Card

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