topic Re: Waiting for TV Schedule in Archive

Waiting for TV Schedule

Davejersey — Tue, 01 Feb 2022 19:45:03 GMT

Since early this afternoon I can only access recorded shows and catch up on my sky Q box...I have followed all the instructions and it's still showing this...

Re: Waiting for TV Schedule

Doc5907 — Tue, 01 Feb 2022 19:51:30 GMT

@Davejersey

Try to reboot your Q box.

Press Standby on your Sky Q remote and then switch off and unplug at the mains.
Wait at least 30 secs and then switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait a few seconds before you press Home on your Sky Q remote which should change the light to green and home screen should appear.

Re: Waiting for TV Schedule

Daniel0210 — Tue, 01 Feb 2022 19:53:18 GMT

@Davejersey The mini TV in your picture say no satellite signal so your dish might be out of alignment. You may need to arrange an engineer.

Re: Waiting for TV Schedule

Davejersey — Tue, 01 Feb 2022 19:55:06 GMT

Thanks for the tip...have done this 4 maybe 5 times in the last hour...nothing

Re: Waiting for TV Schedule

Davejersey — Tue, 01 Feb 2022 19:57:06 GMT

Only every seem to have problems when sky have a new product to release...can't help being suspicious 🤨

Re: Waiting for TV Schedule

Doc5907 — Tue, 01 Feb 2022 19:58:11 GMT

@Davejersey as @Daniel0210 suggested, looks like its time to call Sky

Re: Waiting for TV Schedule

Islla — Wed, 06 Apr 2022 16:36:20 GMT

our picture is showing same as above waiting for tv schedule.

Re: Waiting for TV Schedule

LGUser — Wed, 06 Apr 2022 19:55:13 GMT

@Davejersey and @Islla If you need help with getting the phone number to call Sky, go this page & scroll to the bottom and expand the link need more help https://www.sky.com/help/home