topic Re: For past week TV has been saying No satellite signal, it is Sky Q box, same message on other TV in Archive

For past week TV has been saying No satellite signal, it is Sky Q box, same message on other TV

yasmin22 — Sun, 13 Mar 2022 09:27:40 GMT

For the past week TV has been saying N9 satellite signal, it is a Sky Q box, same usage with additional box on other TV, have tried turning everything off for a couple of minutes, no joy, Internet working great, just the Satellite message means can't watch regular TV

Re: For past week TV has been saying No satellite signal, it is Sky Q box, same message on other TV

GD1 — Sun, 13 Mar 2022 09:29:17 GMT

@yasmin22 In that last week have you called Sky to report this?

Re: For past week TV has been saying No satellite signal, it is Sky Q box, same message on other TV

yasmin22 — Sun, 13 Mar 2022 09:33:18 GMT

Thanks for replying so quickly, no everything has been so hectic at work, I suppose that's the best thing to do, it was looking for a Sky number to call that I landed on this forum, would you please recommend the best number to get hold of them, I would really like to watch some football today, I don't think my wife will buy 'Well I'll have to go to the pub to watch the football' for much longer

Re: For past week TV has been saying No satellite signal, it is Sky Q box, same message on other TV

lgladdy — Sun, 13 Mar 2022 09:49:00 GMT

@yasmin22 For no satellite signal, you're going to need an engineer, which is going to have at least a few days lead time, but potentially weeks. You can use Sky Go in the meantime.

Are you in a flat or do you have your own dish?

Re: For past week TV has been saying No satellite signal, it is Sky Q box, same message on other TV

GD1 — Sun, 13 Mar 2022 09:56:46 GMT

@yasmin22 You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Re: For past week TV has been saying No satellite signal, it is Sky Q box, same message on other TV

Daniel0210 — Sun, 13 Mar 2022 10:13:51 GMT

@yasmin22

Sounds like your dish is out of alignment so you will need an engineer visit. Best use the contact method advised above by @GD1