https://helpforum.sky.com/t5/Archive/I-was-charged-an-unexpected-payment-for-the-last-bill-and-I-would-like-to-understand-more-for-what-e/m-p/4057102#M847267 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3606635">@Papilon</a>&nbsp; You are not talking to Sky via the forum, we are all customers here and have no access to any accounts.</P> <P>&nbsp;</P> <P>Has a discount now ended?&nbsp; Have you compared previous bills to your current bill?</P> Sun, 24 Jul 2022 09:45:02 GMT GD1 2022-07-24T09:45:02Z https://helpforum.sky.com/t5/Archive/I-was-charged-an-unexpected-payment-for-the-last-bill-and-I-would-like-to-understand-more-for-what-e/m-p/4057096#M847266 <P>I was charged an unexpected payment for the last bill and I would like to understand more for what exactly? I read in the description that<BR />"that my package has changed in this billing period?"<BR />What does that mean?<BR />I did not change anything from the package of the contract, so I do not understand what the fee was charged for<BR />Sky Broadband Superfast - 14 days in the amount of £ 12.14<BR />for the period 22.07-21.08.22?</P> Sun, 24 Jul 2022 09:41:30 GMT https://helpforum.sky.com/t5/Archive/I-was-charged-an-unexpected-payment-for-the-last-bill-and-I-would-like-to-understand-more-for-what-e/m-p/4057096#M847266 Papilon 2022-07-24T09:41:30Z https://helpforum.sky.com/t5/Archive/I-was-charged-an-unexpected-payment-for-the-last-bill-and-I-would-like-to-understand-more-for-what-e/m-p/4057102#M847267 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3606635">@Papilon</a>&nbsp; You are not talking to Sky via the forum, we are all customers here and have no access to any accounts.</P> <P>&nbsp;</P> <P>Has a discount now ended?&nbsp; Have you compared previous bills to your current bill?</P> Sun, 24 Jul 2022 09:45:02 GMT https://helpforum.sky.com/t5/Archive/I-was-charged-an-unexpected-payment-for-the-last-bill-and-I-would-like-to-understand-more-for-what-e/m-p/4057102#M847267 GD1 2022-07-24T09:45:02Z