topic Re: Change payment date in Archive

Change payment date

Boothy01 — Sun, 22 May 2022 22:33:37 GMT

My payment is due tomorrow but I don't get paid till

5th June I can not get in touch through phone

Re: Change payment date

Daniel0210 — Mon, 23 May 2022 04:42:50 GMT

@Boothy01
If you normally pay by Direct Debit and it fails on the normal due date, Sky will try again 10 calendar days later. If that also fails an automated process starts whereby your services start being restricted. Be aware that we’ve been told that Skys Customer Service agents can’t stop that automated process.
We’ve also been told Sky don’t allow payment plans (except on a legitimately closed account) or promises to pay.

Re: Change payment date

caesarome — Mon, 23 May 2022 04:46:06 GMT

@Boothy01 wrote:

My payment is due tomorrow but I don't get paid till

5th June

It is to late the change the payment date as this needs to be done at least 14 days before the payment date as leaving it this late will mean that if the system lets you do it then it will not start until next months bill.