topic Re: Kids tv in Archive

Kids tv

Lorissa+White — Fri, 01 Apr 2022 07:33:10 GMT

I just had my first bill and kids tv is still on it I requested this to be taken off

Re: Kids tv

GD1 — Fri, 01 Apr 2022 08:00:45 GMT

@Lorissa+White To have any packages removed you need to have given 31 days notice.

If you have only recently requested removal it may have been done after your bill was already produced.

Re: Kids tv

Lorissa+White — Thu, 12 May 2022 15:08:13 GMT

Cancel it please I'm not oayinv for a flipping kids channel when I do not watch it and I have no kids

Re: Kids tv

Daniel0210 — Thu, 12 May 2022 15:15:24 GMT

@Lorissa+White wrote:

Cancel it please I'm not oayinv for a flipping kids channel when I do not watch it and I have no kids

We are customers here @Lorissa+White
You’ll need to contact Sky to reduce part of your TV package giving the required notice of 31 days if you are out of contract. If you are in a minimum term, you can't usually cancel TV contracts until that has ended. Select ‘Need more help’ at the bottom of the following link which will lead to a phone number.
https://www.sky.com/help/articles/cancel-sky-tv
If you’re in the UK it should include a Message Us option between 0900-1930.
If you’re in the ROI it’s only by calling or writing in.

Re: Kids tv

caesarome — Thu, 12 May 2022 15:24:37 GMT

You were give advise back on the 1st April @Lorissa+White to remove this you need to contact Sky as nothing will be removed until you do.