topic Re: Cancelling Sky TV in Archive

Cancelling Sky TV

BarbaraP1 — Mon, 06 Dec 2021 15:47:48 GMT

How do I can my SKY TV subscription in Ireland. There's no contact number on the website.

Re: Cancelling Sky TV

GD1 — Mon, 06 Dec 2021 15:49:17 GMT

@BarbaraP1 wrote:
How do I can my SKY TV subscription in Ireland. There's no contact number on the website.

There is click https://www.sky.com/help/articles/cancel-sky-tv#still-need-hand

At the bottom of the page change the flag from UK to Ireland, then select Need More Help, there are a number of contact options then presented to you.

Re: Cancelling Sky TV

Daniel0210 — Mon, 06 Dec 2021 15:49:56 GMT

@BarbaraP1 You can’t cancel all or part of your subscription via the forum. You need to contact Sky. You can ring or use the messenger service. This link will help you https://www.sky.com/cancel
Once you’ve returned all loaned equipment remember to keep your proof of posting very safe.

Change the flag in the bottom right to ROI.

Re: Cancelling Sky TV

BarbaraP1 — Mon, 06 Dec 2021 15:57:37 GMT

I've followed the link and there are no numbers being displayed for contact after clicking "Still need a hand"

Re: Cancelling Sky TV

BarbaraP1 — Mon, 06 Dec 2021 15:58:53 GMT

I've followed your instructions but there are no contact numbers coming up after clicking on "Still need more help"

Re: Cancelling Sky TV

GD1 — Mon, 06 Dec 2021 16:00:49 GMT

@BarbaraP1 wrote:
I've followed your instructions but there are no contact numbers coming up after clicking on "Still need more help"

You need to click the Blue Boxes for each option, did you do that?

Re: Cancelling Sky TV

Bobby+Dylan — Mon, 06 Dec 2021 16:03:06 GMT

I'm the same, I went through all the options. It then said a phone number would show but nothing showed.

Why is it so hard to speak to someone?

Re: Cancelling Sky TV

BarbaraP1 — Mon, 06 Dec 2021 16:04:34 GMT

There's no option to click anything appearing on the screen

Re: Cancelling Sky TV

BarbaraP1 — Mon, 06 Dec 2021 16:05:36 GMT

I don't know why they can't make it clear! It's crazy.

Re: Cancelling Sky TV

SKY1992bf — Mon, 06 Dec 2021 16:08:13 GMT

@BarbaraP1 @Bobby+Dylan Try this link

https://www.sky.com/help/home

scroll down to the very bottom change the flag in bottom right hand to relevant country first, then click the need more help and the number will show at the bottom of that section

Re: Cancelling Sky TV

Daniel0210 — Mon, 06 Dec 2021 16:08:33 GMT

@GD1 I've tried your link and mine and surprisingly no number is coming up for me either for ROI options.

@BarbaraP1 @Bobby+Dylan Perhaps you could try again later or tomorrow.

Re: Cancelling Sky TV

SKY1992bf — Mon, 06 Dec 2021 16:10:12 GMT

@Daniel0210 @GD1 Try the link I've posted and see if that works for you both

Re: Cancelling Sky TV

GD1 — Mon, 06 Dec 2021 16:11:24 GMT

@SKY1992bf Works fine here using Google chrome

Re: Cancelling Sky TV

BarbaraP1 — Mon, 06 Dec 2021 16:14:16 GMT

No it still doesn't work. Regardless of what browser is used

Re: Cancelling Sky TV

SKY1992bf — Mon, 06 Dec 2021 16:15:30 GMT

@GD1 @Daniel0210 If people are struggling to find the number via the cancel link then the link I posted might be the easiest answer

Re: Cancelling Sky TV

Bobby+Dylan — Mon, 06 Dec 2021 16:16:21 GMT

@GD1 @Daniel0210

I've tried the link and made sure flag was ROI.

It loads for a split second as if something is going to happen, but no number shows up.

Cant believe Sky have reverted to this. A community of their paying customers having to help each other?

Its mental!

Re: Cancelling Sky TV

SKY1992bf — Mon, 06 Dec 2021 16:16:40 GMT

@BarbaraP1 Try the link and instructions I've posted above, it's a different link to the one that's previously been posted

Re: Cancelling Sky TV

SKY1992bf — Mon, 06 Dec 2021 16:17:45 GMT

@Bobby+Dylan Try the link and instructions I've posted above, it's a different link to the one that's previously been posted

Re: Cancelling Sky TV

Bobby+Dylan — Mon, 06 Dec 2021 16:19:02 GMT

@SKY1992bf

I've already tried it, multiple times on different browsers.

Im getting the same result - Nothing.

A screen shot posted by the other customer is exactly what i get.

Re: Cancelling Sky TV

SKY1992bf — Mon, 06 Dec 2021 16:23:03 GMT

@SKY1992bf wrote:
@BarbaraP1 @Bobby+Dylan Try this link

https://www.sky.com/help/home

scroll down to the very bottom change the flag in bottom right hand to relevant country first, then click the need more help and the number will show at the bottom of that section

@Bobby+Dylan are you using the link above