topic Re: I have recently updated my contact, Direct Debit change in Archive

I have recently updated my contact, Direct Debit change

Starbird1 — Tue, 12 Apr 2022 11:31:57 GMT

Hi I have recently updated my Sky contract for Sky Q which has reduced my monthly payments but my direct debit has not changed to match the new amount. Do I need to do something or will this change automatically when my next bill is due?

Regards

Re: I have recently updated my contact, Direct Debit change

caesarome — Tue, 12 Apr 2022 11:35:48 GMT

The billing system will catchup it is just it can take a little while to do this especially if your next bill is due in the next 14 days so keep an eye on your future bills over the next few weeks and if they are still wrong then give Sky a call.

Re: I have recently updated my contact, Direct Debit change

SKY1992bf — Tue, 12 Apr 2022 11:36:29 GMT

@Starbird1 Direct debit instructions will change automatically

Re: I have recently updated my contact, Direct Debit change

Starbird1 — Tue, 12 Apr 2022 12:19:24 GMT

Thank you