topic Contrcat renewal in Archive

Contrcat renewal

RSkjabsdkf — Mon, 11 Apr 2022 20:14:25 GMT

Extrememly frustrating time contacting Sky... 90 minutes to complete renewal. Trouble is, the price the guy gave didn't match what came thriough on a confirming email. Plus the next standing order is 100% higher than usual... I cant get through to Sky and there is no way of communicating... so I'm trying this "community" Anyone got any ideas of how to get hold of someone?

Re: Contrcat renewal

GD1 — Mon, 11 Apr 2022 20:15:13 GMT

@RSkjabsdkf You will need to call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

On the link provided (In the UK) it should include a Message Us option between 0900-1930.

You can also call on 150 from a Sky Mobile or Sky Talk line

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

If you don't see the Contact options on the link above make sure java script is enabled on your browser.

Re: Contract renewal

RSkjabsdkf — Mon, 11 Apr 2022 20:26:38 GMT

Thank you

Re: Contrcat renewal

RSkjabsdkf — Mon, 11 Apr 2022 20:27:19 GMT

So, calls made to Sky are free?

Re: Contrcat renewal

GD1 — Mon, 11 Apr 2022 20:29:08 GMT

@RSkjabsdkf If you have a Sky Landline or Mobile yes, if with another provider you need to check your call charges to 01, 02 & 03 numbers in the UK.