https://helpforum.sky.com/t5/Archive/Return-phone/m-p/3932664#M833940 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3529264">@Rumah</a>&nbsp;You need to ring Sky who will explain the returns process to you. If you aren’t in the initial 31 day cooling off period you may not be able to return it without incurring charges. It might also be wise to take a couple of photos of the device before you post it back to prove it wasn’t damaged externally.</P> Tue, 22 Feb 2022 17:17:00 GMT Daniel0210 2022-02-22T17:17:00Z https://helpforum.sky.com/t5/Archive/Return-phone/m-p/3932662#M833939 <P>I have had a Nokia "free phone" delivered yesterday but upon looking at its quality it will be ineffective both where I live for &nbsp;text and calls but also in my work ..&nbsp;</P><P>&nbsp;</P><P>I want to cancel this contract and return the phone. Please send me a return label so I can return the phone and sim within the 31 days cancellation allowed&nbsp;</P> Tue, 22 Feb 2022 17:16:18 GMT https://helpforum.sky.com/t5/Archive/Return-phone/m-p/3932662#M833939 Rumah 2022-02-22T17:16:18Z https://helpforum.sky.com/t5/Archive/Return-phone/m-p/3932664#M833940 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3529264">@Rumah</a>&nbsp;You need to ring Sky who will explain the returns process to you. If you aren’t in the initial 31 day cooling off period you may not be able to return it without incurring charges. It might also be wise to take a couple of photos of the device before you post it back to prove it wasn’t damaged externally.</P> Tue, 22 Feb 2022 17:17:00 GMT https://helpforum.sky.com/t5/Archive/Return-phone/m-p/3932664#M833940 Daniel0210 2022-02-22T17:17:00Z