https://helpforum.sky.com/t5/Archive/Mobile-querie/m-p/3924184#M833230 <P>I need to send my old mobile back having got ayour new phone, but have lost the addressed envelope. Please sent the address and I will send it. Also, I owed £14</P><P>From my last contract. My last statement said I hadn't&nbsp; paid any of it but I thought I'd&nbsp; paid some off</P><P>. .can you say where I am up to. Thanks,</P><P>Ruth</P> Mon, 14 Feb 2022 10:24:11 GMT Ruth+Altman 2022-02-14T10:24:11Z https://helpforum.sky.com/t5/Archive/Mobile-querie/m-p/3924184#M833230 <P>I need to send my old mobile back having got ayour new phone, but have lost the addressed envelope. Please sent the address and I will send it. Also, I owed £14</P><P>From my last contract. My last statement said I hadn't&nbsp; paid any of it but I thought I'd&nbsp; paid some off</P><P>. .can you say where I am up to. Thanks,</P><P>Ruth</P> Mon, 14 Feb 2022 10:24:11 GMT https://helpforum.sky.com/t5/Archive/Mobile-querie/m-p/3924184#M833230 Ruth+Altman 2022-02-14T10:24:11Z https://helpforum.sky.com/t5/Archive/Mobile-querie/m-p/3924190#M833231 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3523660">@Ruth+Altman</a>&nbsp;we are all customers here like you with no account access. You will need to call sky on 150 to get the address and to find out the status of your account if you can't see it yourself in your account. Any outstanding balance will be added to your next bill normally.&nbsp;</P> Mon, 14 Feb 2022 10:31:26 GMT https://helpforum.sky.com/t5/Archive/Mobile-querie/m-p/3924190#M833231 63johnw 2022-02-14T10:31:26Z