topic Re: Sky piggybank issues. in Archive

Sky piggybank issues.

JC92 — Thu, 10 Feb 2022 18:45:19 GMT

I am trying to view my piggybank rewards but met with the message 'Sorry, we can't load your rewards at the moment'. This has been the case the whole time I have had sky mobile.

Re: Sky piggybank issues.

GD1 — Thu, 10 Feb 2022 18:49:19 GMT

@JC92 Have you tried a different browser? Cleared the browser cache? Tried with the MySky app?

Re: Sky piggybank issues.

JC92 — Thu, 10 Feb 2022 18:52:01 GMT

Hi, I have tried those things and they didn't work.

Re: Sky piggybank issues.

GD1 — Thu, 10 Feb 2022 18:57:16 GMT

@JC92 Have you reported the issue to Sky?

Re: Sky piggybank issues.

JC92 — Thu, 10 Feb 2022 19:01:49 GMT

Been on all the contact menus on the site and can't find a number or live chat link, this was sort of the last resort before ringing a random sky number.

Re: Sky piggybank issues.

63johnw — Thu, 10 Feb 2022 19:15:51 GMT

Hi @JC92 call free on 150 from your sky sim.