topic Re: Finding it immpossible to cancel my bt sports subscription in Archive

Finding it immpossible to cancel my bt sports subscription

Mr+crosd — Thu, 31 Mar 2022 09:45:14 GMT

Strughling to cancel my bt sports subscription from my sky package keep getting cut off and am now considering caceling the whole of sky

Re: Finding it immpossible to cancel my bt sports subscription

oldfella — Thu, 31 Mar 2022 09:51:40 GMT

@Mr+crosd wrote:

Strughling to cancel my bt sports subscription from my sky package keep getting cut off and am now considering caceling the whole of sky

Hi @Mr+crosd

Afraid the only way to cancel any of your Sky package is to speak to Sky.

See the following link

https://www.sky.com/help/articles/cancel-sky-tv

Re: Finding it immpossible to cancel my bt sports subscription

Daniel0210 — Thu, 31 Mar 2022 10:25:10 GMT

@Mr+crosd

Using the link provided by @oldfella
If you’re in the UK it should include a Message Us option between 0900-1930.
If you’re in the ROI it’s only by calling or writing in.
If you're still within a minimum term you may not be able to cancel until that has ended.

Re: Finding it immpossible to cancel my bt sports subscription

Doc5907 — Thu, 31 Mar 2022 10:26:10 GMT

@Mr+crosd wrote:
Strughling to cancel my bt sports subscription from my sky package keep getting cut off and am now considering caceling the whole of sky

The key is when the automated message says 'we have sent you a link by sms' and then goes silent, stay on the line and you will get transferred to someone.

That part catches a lot of people out who think the call is finished and hang up.