topic Skybox whirring and not working!, in Archive

Skybox whirring and not working!,

Fineboy — Thu, 23 Dec 2021 16:03:57 GMT

Last night my Sky was glitching and pausing then after trying to reset it is whirring loudly and not working 😡

Re: Skybox whirring and not working!,

GD1 — Thu, 23 Dec 2021 16:27:02 GMT

@Fineboy You'll need to call Sky.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Re: Skybox whirring and not working!,

Mark39 — Thu, 23 Dec 2021 16:36:30 GMT

@Fineboy I'm assuming it's a Sky+ box, as that's where you've posted. If you haven't done so, switch off at the plug and wait 4 minutes before restarting the box.