https://helpforum.sky.com/t5/Archive/You-cannot-record-or-purchase-this-programme/m-p/3871411#M822982 <P>No issue with broadband connection or account</P><P>&nbsp;</P><P>Cannot purchase anything from the Store and every catch up TV download fails</P> Sun, 19 Dec 2021 20:05:08 GMT OH+Cork 2021-12-19T20:05:08Z https://helpforum.sky.com/t5/Archive/You-cannot-record-or-purchase-this-programme/m-p/3871411#M822982 <P>No issue with broadband connection or account</P><P>&nbsp;</P><P>Cannot purchase anything from the Store and every catch up TV download fails</P> Sun, 19 Dec 2021 20:05:08 GMT https://helpforum.sky.com/t5/Archive/You-cannot-record-or-purchase-this-programme/m-p/3871411#M822982 OH+Cork 2021-12-19T20:05:08Z https://helpforum.sky.com/t5/Archive/You-cannot-record-or-purchase-this-programme/m-p/3871421#M822983 <P>For the purchase error message you will need to get in contact with Sky Store support about this, there is a live chat that opens at 11am each morning:</P> <P>&nbsp;</P> <P><A href="https://www.skystore.com/help/contact-us" target="_blank">https://www.skystore.com/help/contact-us</A></P> <P>&nbsp;</P> <P>For the failed Catchup are you a EE or BT Broadband customer ?</P> Sun, 19 Dec 2021 20:12:13 GMT https://helpforum.sky.com/t5/Archive/You-cannot-record-or-purchase-this-programme/m-p/3871421#M822983 caesarome 2021-12-19T20:12:13Z