https://helpforum.sky.com/t5/Archive/Satelite-signal/m-p/3662026#M821048 <P>Hi&nbsp;</P><P>&nbsp;</P><P>If your experiencing a loss of signal and you've checked out the online help and still no success. Your using a shared communal dish, your next step would be to get in touch with your landlord/building management team who maintain the communal TV system. They will be the people most likely to fix this issue.</P> Mon, 05 Apr 2021 13:52:32 GMT Mat93 2021-04-05T13:52:32Z https://helpforum.sky.com/t5/Archive/Satelite-signal/m-p/3661569#M821047 <P>Hi there my sky box have no satellite signal at all and I've tried all troubleshooting online and stil not working . Been advised to upgrade to sky q which I have tried numerous times and I cant be upgraded due to the council not carrying out the work needed to have it installed as I have a communal aerial.&nbsp; I dont know what to do at the minute any help would be appreciated . Thanks&nbsp;</P> Sun, 04 Apr 2021 21:18:23 GMT https://helpforum.sky.com/t5/Archive/Satelite-signal/m-p/3661569#M821047 Kellyann+isabel+m 2021-04-04T21:18:23Z https://helpforum.sky.com/t5/Archive/Satelite-signal/m-p/3662026#M821048 <P>Hi&nbsp;</P><P>&nbsp;</P><P>If your experiencing a loss of signal and you've checked out the online help and still no success. Your using a shared communal dish, your next step would be to get in touch with your landlord/building management team who maintain the communal TV system. They will be the people most likely to fix this issue.</P> Mon, 05 Apr 2021 13:52:32 GMT https://helpforum.sky.com/t5/Archive/Satelite-signal/m-p/3662026#M821048 Mat93 2021-04-05T13:52:32Z