https://helpforum.sky.com/t5/Archive/Not-got-a-viewing-card-but-box-is-asking-for-one-help/m-p/3660760#M821013 <P>I can't remember having a viewing card since changing sky boxes and suddenly the box wants one <span class="lia-unicode-emoji" title=":loudly_crying_face:">😭</span></P> Sat, 03 Apr 2021 20:32:26 GMT Help+me+please1 2021-04-03T20:32:26Z https://helpforum.sky.com/t5/Archive/Not-got-a-viewing-card-but-box-is-asking-for-one-help/m-p/3660760#M821013 <P>I can't remember having a viewing card since changing sky boxes and suddenly the box wants one <span class="lia-unicode-emoji" title=":loudly_crying_face:">😭</span></P> Sat, 03 Apr 2021 20:32:26 GMT https://helpforum.sky.com/t5/Archive/Not-got-a-viewing-card-but-box-is-asking-for-one-help/m-p/3660760#M821013 Help+me+please1 2021-04-03T20:32:26Z https://helpforum.sky.com/t5/Archive/Not-got-a-viewing-card-but-box-is-asking-for-one-help/m-p/3660764#M821014 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3352181">@Help+me+please1</a>&nbsp;</P><P>&nbsp;</P><P>The box definitely needs a viewing card. Have you checked the viewing card slot.</P> Sat, 03 Apr 2021 20:38:36 GMT https://helpforum.sky.com/t5/Archive/Not-got-a-viewing-card-but-box-is-asking-for-one-help/m-p/3660764#M821014 pjhaahl 2021-04-03T20:38:36Z https://helpforum.sky.com/t5/Archive/Not-got-a-viewing-card-but-box-is-asking-for-one-help/m-p/3660830#M821015 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/550218">@pjhaahl</a>&nbsp;<BR />There isn't one visible in the slot so unless it's all the way in the box it's never had one: I had one in my old box that was visible.&nbsp;<BR />I vaigly remember being told it didn't need one when the engineer fitted it but that was at least 5 yrs ago 🤦‍<span class="lia-unicode-emoji" title=":female_sign:">♀️</span></P> Sat, 03 Apr 2021 22:21:59 GMT https://helpforum.sky.com/t5/Archive/Not-got-a-viewing-card-but-box-is-asking-for-one-help/m-p/3660830#M821015 Help+me+please1 2021-04-03T22:21:59Z https://helpforum.sky.com/t5/Archive/Not-got-a-viewing-card-but-box-is-asking-for-one-help/m-p/3660833#M821016 <P>A viewing card<STRONG> is required</STRONG> to decrypt the subscription channels, with out a card you'll only be able to watch the freesat channels an not be able to record or download on demand content</P> <P>&nbsp;</P> <P>So you have no card in the front slot on the righthand side behind the flap? if so go to channel 106 (Sky One) and what happens</P> Sat, 03 Apr 2021 22:33:44 GMT https://helpforum.sky.com/t5/Archive/Not-got-a-viewing-card-but-box-is-asking-for-one-help/m-p/3660833#M821016 Annie+UK 2021-04-03T22:33:44Z https://helpforum.sky.com/t5/Archive/Not-got-a-viewing-card-but-box-is-asking-for-one-help/m-p/3660836#M821017 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/105">@Annie+UK</a>&nbsp;</P><P>🤦‍<span class="lia-unicode-emoji" title=":female_sign:">♀️</span> Didn't even know there was a flap that dropped down assumed it would be in the card slot above!&nbsp;<BR /><BR /></P><P>so in the flap! There is a card where it's always been <span class="lia-unicode-emoji" title=":face_with_tears_of_joy:">😂</span><span class="lia-unicode-emoji" title=":face_with_tears_of_joy:">😂</span><span class="lia-unicode-emoji" title=":face_with_tears_of_joy:">😂</span></P><P>106- insert your viewing card 🤷‍<span class="lia-unicode-emoji" title=":female_sign:">♀️</span></P> Sat, 03 Apr 2021 22:39:10 GMT https://helpforum.sky.com/t5/Archive/Not-got-a-viewing-card-but-box-is-asking-for-one-help/m-p/3660836#M821017 Help+me+please1 2021-04-03T22:39:10Z https://helpforum.sky.com/t5/Archive/Not-got-a-viewing-card-but-box-is-asking-for-one-help/m-p/3660837#M821018 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/105">@Annie+UK</a>&nbsp;</P><P>Slight nudge and hey presto it's working <span class="lia-unicode-emoji" title=":face_with_rolling_eyes:">🙄</span>&nbsp;</P><P>thanks for the helpful note to self there is a flap! <span class="lia-unicode-emoji" title=":rolling_on_the_floor_laughing:">🤣</span></P> Sat, 03 Apr 2021 22:40:57 GMT https://helpforum.sky.com/t5/Archive/Not-got-a-viewing-card-but-box-is-asking-for-one-help/m-p/3660837#M821018 Help+me+please1 2021-04-03T22:40:57Z https://helpforum.sky.com/t5/Archive/Not-got-a-viewing-card-but-box-is-asking-for-one-help/m-p/3660840#M821020 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3352181">@Help+me+please1</a>&nbsp;wrote:<BR /> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/105">@Annie+UK</a>&nbsp;</P> <P>Slight nudge and hey presto it's working <span class="lia-unicode-emoji" title=":face_with_rolling_eyes:">🙄</span>&nbsp;</P> <P>thanks for the helpful note to self there is a flap! <span class="lia-unicode-emoji" title=":rolling_on_the_floor_laughing:">🤣</span></P> <HR /></BLOCKQUOTE> <P>Glad it was a simple fix, maybe a minor earthquake shook the card loose&nbsp;<span class="lia-unicode-emoji" title=":smiling_face_with_horns:">😈</span></P> Sat, 03 Apr 2021 22:46:02 GMT https://helpforum.sky.com/t5/Archive/Not-got-a-viewing-card-but-box-is-asking-for-one-help/m-p/3660840#M821020 Annie+UK 2021-04-03T22:46:02Z https://helpforum.sky.com/t5/Archive/Not-got-a-viewing-card-but-box-is-asking-for-one-help/m-p/3660841#M821021 <P><FONT size="4"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/105">@Annie+UK</a>&nbsp;More like the husband moving everything to install toy boxes! <span class="lia-unicode-emoji" title=":face_with_tears_of_joy:">😂</span><span class="lia-unicode-emoji" title=":face_with_tears_of_joy:">😂</span> </FONT></P><P><FONT size="4">thanks <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></FONT></P> Sat, 03 Apr 2021 22:48:41 GMT https://helpforum.sky.com/t5/Archive/Not-got-a-viewing-card-but-box-is-asking-for-one-help/m-p/3660841#M821021 Help+me+please1 2021-04-03T22:48:41Z