https://helpforum.sky.com/t5/Archive/House-fire/m-p/3705459#M816751 <P>Hedge between properties caught on fire, started to burn corner of our house where the Sky lead entered our house, consequently the lead had been burnt and no longer works</P> Sun, 06 Jun 2021 09:26:58 GMT Gildersleve 2021-06-06T09:26:58Z https://helpforum.sky.com/t5/Archive/House-fire/m-p/3705459#M816751 <P>Hedge between properties caught on fire, started to burn corner of our house where the Sky lead entered our house, consequently the lead had been burnt and no longer works</P> Sun, 06 Jun 2021 09:26:58 GMT https://helpforum.sky.com/t5/Archive/House-fire/m-p/3705459#M816751 Gildersleve 2021-06-06T09:26:58Z https://helpforum.sky.com/t5/Archive/House-fire/m-p/3705463#M816752 <P>You will need to call Sky support about this.</P> <P>&nbsp;</P> <P>If you have a Sky Mobile or Sky Talk landline phone then you can call Sky for free via the 150 number. Or under "Need more help ?" at the bottom this page is the number to call:</P> <P><BR /><A href="https://www.sky.com/help" target="_blank">https://www.sky.com/help</A></P> <P>&nbsp;</P> <P>Just ignore the messages at the start of the call and remain on the line for as long as you can and don't hang up when asked to do so.</P> Sun, 06 Jun 2021 09:29:21 GMT https://helpforum.sky.com/t5/Archive/House-fire/m-p/3705463#M816752 caesarome 2021-06-06T09:29:21Z https://helpforum.sky.com/t5/Archive/House-fire/m-p/3705465#M816753 <P>That's unfortunate. Give Sky a call to book an engineer.&nbsp; They'll be able to replace the cable.</P> Sun, 06 Jun 2021 09:29:44 GMT https://helpforum.sky.com/t5/Archive/House-fire/m-p/3705465#M816753 Mark39 2021-06-06T09:29:44Z