topic Re: Not able to talk to a SKY representative in Archive

Not able to talk to a SKY representative

Mary+ellie — Mon, 26 Apr 2021 14:08:55 GMT

Everytime I hear there is a problem with SKY+ in my West Cork AIRBNB property, I know I am in for a rough time. You just CANNOT get to talk to a representative - all the phone numbers quoted do not appear to work. I have once again, wasted a couple of hours, trying to resolve an issue with SKY+ - No satellite signal is being received- and basically got nowhere. I have people staying in the property who have had no SKY TV since last week. Can someone please give me an Irish phone number that I can speak to someone please. This is probably one of worst Companies that I have ever had to deal with. Fine when things are ok, but they don't want to talk to you when you need them.

Re: Not able to talk to a SKY representative

Annie+UK — Mon, 26 Apr 2021 14:16:44 GMT

You can contact Sky here and go to the “Need more help?” at the bottom of the page.

Re: Not able to talk to a SKY representative

Mary+ellie — Wed, 28 Apr 2021 11:16:24 GMT

I still have not received a phone number to talk to an Irish SKY representative.

Re: Not able to talk to a SKY representative

TimmyBGood — Wed, 28 Apr 2021 13:09:54 GMT

@Mary+ellie wrote:

I have people staying in the property who have had no SKY TV since last week.

Worth noting that providing support for television in a rental property is outside the scope of a domestic Sky subscription.

You are best advised to contract with a local satellite installer for troubleshooting in the same way as you would with a local plumber.

Re: Not able to talk to a SKY representative

Mark39 — Wed, 28 Apr 2021 11:47:56 GMT

@Mary+ellie wrote:

I still have not received a phone number to talk to an Irish SKY representative.

If you follow the instructions in @Annie+UK's reply to your original post, you'll find the number. Posting phone numbers themselves on the forum is disallowed