topic Broadband connection lost - Hearing Aid device in Archive

Broadband connection lost - Hearing Aid device

Sonia+Confused — Tue, 13 Apr 2021 07:28:34 GMT

I plugged a hearing aid "TV Connector", supplied by my audiologist, into to back of my TV. "Optical" connector. I first tried the Sky+ box but the "Optical" slot was covered over.

I then lost my broadband connection. It seems that it comes back on when I switch off my TV Connector device.

Re: Broadband connection lost - Hearing Aid device

pjhaahl — Tue, 13 Apr 2021 10:17:19 GMT

@Sonia+Confused

Sounds like your 'TV connector' is introducing interference disrupting your Wifi signal.

is it viable to connect your Sky Q box to your router via ethernet cable?

Re: Broadband connection lost - Hearing Aid device

TimmyBGood — Tue, 13 Apr 2021 14:40:45 GMT

@pjhaahl wrote:

@Sonia+Confused

Sounds like your 'TV connector' is introducing interference disrupting your Wifi signal.

The product page is certainly suggestive of that. Personally I really dislike seeing the word 'proprietary' in such things:

AirStream™ technology

The proprietary 2.4 GHz streaming protocol provides energy efficient audio streaming from any TV and stereo system.