topic Re: bbc iplayer gives me a code to enter - how do i enter it? in Archive

bbc iplayer gives me a code to enter - how do i enter it?

annabelindorset — Sat, 02 May 2020 23:50:24 GMT

on my normal SKY TV menu, I can't access BBC iplayer.

it shows a screen of woman settling down to watch bbc iplayer, saying 'It's quick & easy to sign in', Err , no it's not!

I enter bbc.com/account/tv as instructed but it doesn;t ask me for the code - just login and password for my bbc ipayer account. When I enter that, I'm just in iplayer.

What am i doing wrong and why are these instructions so rubbish?

Re: bbc iplayer gives me a code to enter - how do i enter it?

Luke-N1193 — Sun, 03 May 2020 07:10:16 GMT

@annabelindorset Hi, this sounds like a bit of a strange one. I've just been through the process myself for a reminder and as soon as I signed in on the BBC page it directs you to, I was asked for a code. When you are doing it do you leave the iPlayer page that shows the code open on the tv while you open the webpage?

Re: bbc iplayer gives me a code to enter - how do i enter it?

annabelindorset — Sun, 03 May 2020 07:56:09 GMT

no thats on my mobile, and then tried it on pc.

how can i do it via the TV? that's where it asked me for the code when i went to iplayer?

sorry, i;m not good with technology 😞

Re: bbc iplayer gives me a code to enter - how do i enter it?

Luke-N1193 — Sun, 03 May 2020 09:07:29 GMT

@annabelindorset As far as I know you can't do it with just the tv unfortunately, you need another device in order to link the account?

Presuming you already have a BBC account, sign in to the BBC website on a device such as your mobile or PC, open up the iPlayer app on the TV and after pressing sign in it should show you a code. When you get to this part go to bbc.com/account/tv and enter the code from the TV. Doing this should automatically bring up the iPlayer on the TV.

Re: bbc iplayer gives me a code to enter - how do i enter it?

Anonymous — Tue, 14 Jul 2020 15:09:33 GMT

i have the same prob. its hurting me i am going round and round the internet can find where to put this bloody code or any help....

Re: bbc iplayer gives me a code to enter - how do i enter it?

caesarome — Tue, 14 Jul 2020 15:35:57 GMT

This forum is for Sky apps and the like on tablets, PCs and phone so on what device is this happening on @Anonymous ?

Re: bbc iplayer gives me a code to enter - how do i enter it?

bigbigbigbigbig — Wed, 22 Jul 2020 07:14:18 GMT

I have the same problem as annabelin dorset.

on my normal SKY TV menu, I can't access BBC iplayer.

it shows a screen of woman settling down to watch bbc iplayer, saying 'It's quick & easy to sign in', Err , no it's not!

I enter bbc.com/account/tv as instructed but it doesn;t ask me for the code - just login and password for my bbc ipayer account. When I enter that, I'm just in iplayer.

What am i doing wrong and why are these instructions so rubbish?

Please tell me how you resolve your problem Annabel....

Re: bbc iplayer gives me a code to enter - how do i enter it?

kookie — Sun, 02 Aug 2020 07:36:11 GMT

Hi,

I had the same problem. So instead, I logged in as a guest, i chose the option which says i have no access to a computer or mobile device. It then gives you a 0800 tel no which is free for landlines and mobiles. There is a recorded message which the gives you a pin, you enter the pin on the keypad shown on your screen and then you're in.

That I think is the solution for now, as the problem may be a technical glitch in their system.

Happy Viewing. I'm looking forward to watching Arsenal beat Chelsea 🙂 COYG

Re: bbc iplayer gives me a code to enter - how do i enter it?

itsme128 — Sun, 02 Aug 2020 12:05:04 GMT

This happened to me also. I had an account and was able to access on TV but then suddenly that access disappeared and I got the message on the tv stating 'add this code to your PC', nice and easy ... but when I logged on to my PC and then phone, I did not get the 'add code' screen, or even 'change user' screen. Very frustrating. I contacted them, and they just told me the usual way to do it. Clearly did not read that I don't get the 'add code' screen, so even more frustrating.

Re: bbc iplayer gives me a code to enter - how do i enter it?

scottish+brian — Mon, 03 Aug 2020 19:33:36 GMT

i had this problem but resolved it simply by using a different web browser. When i entered the web address into firefox it worked straight away.

Re: bbc iplayer gives me a code to enter - how do i enter it?

valmillie — Wed, 02 Sep 2020 15:23:21 GMT

The subject is the whole matter.

How or where do i enter the code?

Re: bbc iplayer gives me a code to enter - how do i enter it?

Annie+UK — Wed, 02 Sep 2020 15:29:12 GMT

@valmillie wrote:

The subject is the whole matter.

How or where do i enter the code?

Have you looked at the other posts in this thread?

Re: bbc iplayer gives me a code to enter - how do i enter it?

xenon81 — Wed, 02 Sep 2020 15:30:51 GMT

https://account.bbc.com/account/tv

I have just tested it and it worked for me. First you sign in to your BBC account then it asks for the code shown on the TV.

Re: bbc iplayer gives me a code to enter - how do i enter it?

Anonymous — Wed, 02 Sep 2020 15:44:06 GMT

thank you to all ....its sorted now i followed info on tv with pc ..... no work. so angry because every thing says its just need phone or pc etc just two things needed. so i used my phone open ed bbc iplayer put the tv code in and it worked...so all the time i thougth it two devices tv or pc etc. but worked when i used a third my phone....all good now thanks

Re: bbc iplayer gives me a code to enter - how do i enter it?

danielconnolly — Wed, 09 Sep 2020 20:59:01 GMT

https://account.bbc.com/account/tv. Good luch xenox81

Re: bbc iplayer gives me a code to enter - how do i enter it?

Silverlining5 — Sat, 26 Sep 2020 12:51:44 GMT

I'm going out of my mind. How do you log into BBC i-player? I have followed all the instructions. Got page on TV where code is shown. Went into i-player on mobile by entering BBC.com/account/TV. All this does is log me into my account on my phone. There is no page showing me where to enter a code. I see other people have had same problem. What is the answer - before I go mad!!!!!

Re: bbc iplayer gives me a code to enter - how do i enter it?

kookie — Sat, 26 Sep 2020 13:08:56 GMT

Hi, @Silverlining5

I had the same problem. So instead, I logged in as a guest, i chose the option which says i have no access to a computer or mobile device. It then gives you a 0800 tel no which is free for landlines and mobiles. Call the number. There is a recorded message which the gives you a pin, you enter the pin on the keypad shown on your screen and then you're in.

Re: bbc iplayer gives me a code to enter - how do i enter it?

Malcolm+T — Mon, 19 Oct 2020 17:58:36 GMT

I can get the bbc I player on my laptop but not on my TV WHY/

Re: bbc iplayer gives me a code to enter - how do i enter it?

caesarome — Mon, 19 Oct 2020 18:38:10 GMT

On your TV or your Sky box and if it is your box what one do you have a Sky+ or Sky Q one ?

Re: bbc iplayer gives me a code to enter - how do i enter it?

football135 — Tue, 03 Nov 2020 14:12:52 GMT

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