topic Re: Cannot watch Kerrang in Archive

Cannot watch Kerrang

baggers007 — Sun, 26 Sep 2021 10:52:47 GMT

When I go to Channel 358, I can see the station header "KERRANG!" but no picture and no sound.

Anyonw know what issue is?

Other music channelsare OK.

Re: Cannot watch Kerrang

GD1 — Sun, 26 Sep 2021 11:04:08 GMT

If all other channels are ok, then it would suggest it is an issue with Kerrang.

Re: Cannot watch Kerrang

Doc5907 — Sun, 26 Sep 2021 11:03:19 GMT

@baggers007 I tried it and was the same as you. Must be an issue with the originating broadcaster.

I went through a phase in the 80's of buying the Kerrang magazine.....then moved onto the Jam/Madness/the Specials etc...

Re: Cannot watch Kerrang

Annaparker90 — Sun, 26 Sep 2021 19:45:59 GMT

Mine did this yesterday. I've just gone to put it on tonight and it still has K! program listings but it's another music channel repeated?

Re: Cannot watch Kerrang

Nathnoah — Sun, 26 Sep 2021 20:09:25 GMT

It's very annoying I want kerrang and have the box on the kerrang channel instead,

Re: Cannot watch Kerrang

GD1 — Sun, 26 Sep 2021 20:13:03 GMT

@Nathnoah It would be down to Kerrang! There is some issue that has taken them off air.

I can't find any info as to why the channel is not broadcasting anywhere. It may be best to contact them direct via their facebook page.

Re: Cannot watch Kerrang

Annaparker90 — Sun, 26 Sep 2021 20:51:08 GMT

This may have something to do with it.

Re: Cannot watch Kerrang

Annaparker90 — Sun, 26 Sep 2021 20:54:03 GMT

https://www.bbc.co.uk/news/entertainment-arts-58694894

Re: Cannot watch Kerrang

GD1 — Sun, 26 Sep 2021 21:07:22 GMT

@Annaparker90 Mystery solved 🙂

Re: Cannot watch Kerrang

Nick+martin2 — Sun, 26 Sep 2021 21:39:59 GMT

Anyone one know how long for return of kerrang as what they are showing is distresing?

Re: Cannot watch Kerrang

Annaparker90 — Sun, 26 Sep 2021 22:34:27 GMT

No idea, hopefully not too long though because The Box is being shown on both Kerrang and Magic.

Re: Cannot watch Kerrang

smurph69 — Mon, 27 Sep 2021 00:37:26 GMT

Interestingly, this was what I experienced just before midnight on Sunday night:

https://twitter.com/smurph25/status/1442263404933259270

But I believe it may have something to do with a fire at the playout facilities at Red Bee in West London on Saturday night (which has also affected Channel 4 + offshoots, Channel 5 + offshoots, S4C and BT Sport):

UK broadcasters taken off air by Red Bee fire (broadbandtvnews.com)

What has happened to the Kerrang music channel? On channel 358. It has been replaced by The Box

Ambroze — Mon, 27 Sep 2021 07:15:02 GMT

What has happened to the Kerrang music channel? On channel 358. It has been replaced by The Box

Re: What has happened to the Kerrang music channel? On channel 358. It has been replaced by The Box

Mark39 — Mon, 27 Sep 2021 07:23:56 GMT

This recent thread may explain: https://community.sky.com/t5/What-s-On/Cannot-watch-Kerrang/td-p/3777370/jump-to/first-unread-message

Re: What has happened to the Kerrang music channel? On channel 358. It has been replaced by The Box

Ambroze — Mon, 27 Sep 2021 07:58:10 GMT

Thank you

Re: Cannot watch Kerrang

rwin1601 — Mon, 27 Sep 2021 08:22:16 GMT

For me both kerrang and magic music channels are playing the box music channel even though it says it's magic/kerrang and shows what magic/kerrang is currently playing

Re: Cannot watch Kerrang

xenon81 — Mon, 27 Sep 2021 08:28:55 GMT

Channel 4 (including The Box group of music channels) are having big problems since a fire at Red Bee Media on Saturday night. Fingers crossed they will get it sorted today.

Re: Cannot watch Kerrang

PATV+Scunthorpe — Mon, 27 Sep 2021 10:33:17 GMT

Exactly what I said in that tweet. Red Bee playout the channels and due to a fire supression system being triggered (which is good for a fire, bad for disrupting system components) in Broadcast Centre, many channels are down.

Even though it happened Saturday night, Channel 4 and Channel 5 are still on their DR (disaster recovery) back up systems. (C5 indicated by the white and black triangles in the top right, C4 by the channel logos being more opaque with the white being solid white, no transparency). The BBC is most likely still on their back up system in Salford.

The Box Plus Network is different as they don't have direct back ups that they can use. On Saturday night the channels were blank but the graphics still working as normal, displaying the song titles that should have been playing. 4Music, Box Hits, The Box and Kiss were back on air after a few hours, but they had a hard time getting Kerrang! and Magic back on air, both playing back up DR playlists overnight which repeated for many hours and into Sunday.

Kerrang! returned to its main feed on Sunday morning, but was still blank and stayed on it for a few hours, later in the afternoon it switched to another back up which was just two songs repeated over and over. It was then decided that as The Box was working, both Kerrang! and Magic would simulcast with it until fixed. Then as of this morning, 4Music has joined the simulcast. Box Hits and Kiss are still working, playing music and adverts, but their graphics aren't displaying.

Re: Cannot watch Kerrang

TimmyBGood — Mon, 27 Sep 2021 11:12:16 GMT

@PATV+Scunthorpe wrote:

a fire supression system being triggered (which is good for a fire, bad for disrupting system components)

During live performances and in the black and white promotional television clip, Brown performed the song wearing a burning helmet. The helmet was improvised with a leather skull cap onto which was bolted a metal dish that held lighter fluid or petrol. As the cap was not insulated, the heat from the burning fuel quickly conducted through the fixing bolt to the top of Brown's head, causing him considerable pain.

https://en.wikipedia.org/wiki/Fire_(Arthur_Brown_song)

Re: Cannot watch Kerrang

samlewis6 — Mon, 27 Sep 2021 22:35:45 GMT

I don't like any of the other music channels - tedious rap stuff that all sounds the same or boy/girl band tripe are NOT for me! I've read the posts explaining the reasons for Kerrang being AWOL, but **bleep** how much longer is it going to take for them to fix it??????

Sam