https://helpforum.sky.com/t5/Archive/Not-able-to-access-SKY-Sports-channels-using-SKY-GO-as-a-Virgin-Media-customer/m-p/3916591#M801976 <P>If you are a Virgin Media TV customer then it is them who you need to speak to so I am a bit confused as to who you actually pay your bills to or are you also a TV customer of Sky ?</P> Sun, 06 Feb 2022 13:05:21 GMT caesarome 2022-02-06T13:05:21Z https://helpforum.sky.com/t5/Archive/Not-able-to-access-SKY-Sports-channels-using-SKY-GO-as-a-Virgin-Media-customer/m-p/3916550#M801975 <P>I am a VM customer with access to SKY channels through my package. I was able to access channels on the GO using the App in the past. For some reason it now shows error code 7005 if I go in through my VM sign in or it shows error code 1404 if I sign in through my SKY account. I have followed the online advice on multiple occasions without success. I use Macbook Air. I did try to phone customer services but I was repeatedly cut off. Not a good look. Any ideas?</P> Sun, 06 Feb 2022 12:36:00 GMT https://helpforum.sky.com/t5/Archive/Not-able-to-access-SKY-Sports-channels-using-SKY-GO-as-a-Virgin-Media-customer/m-p/3916550#M801975 Hoddy2 2022-02-06T12:36:00Z https://helpforum.sky.com/t5/Archive/Not-able-to-access-SKY-Sports-channels-using-SKY-GO-as-a-Virgin-Media-customer/m-p/3916591#M801976 <P>If you are a Virgin Media TV customer then it is them who you need to speak to so I am a bit confused as to who you actually pay your bills to or are you also a TV customer of Sky ?</P> Sun, 06 Feb 2022 13:05:21 GMT https://helpforum.sky.com/t5/Archive/Not-able-to-access-SKY-Sports-channels-using-SKY-GO-as-a-Virgin-Media-customer/m-p/3916591#M801976 caesarome 2022-02-06T13:05:21Z