topic Sky Go not working on iPad in Archive

Sky Go not working on iPad

Andrew5555555 — Fri, 07 Jan 2022 16:26:51 GMT

Sky Go is not working on my iPad Air 4. message says "unable to login due to a technical error." App deleted and re-installed and user name and password are working on other devices.

Re: Sky Go not working on iPad

caesarome — Fri, 07 Jan 2022 16:51:24 GMT

I have escalated your post to Sky who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.

Re: Sky Go not working on iPad

Greenfingers001 — Fri, 07 Jan 2022 17:20:27 GMT

Thank you for escalating this. We have now sent an invite to chat 🙂

Re: Sky Go not working on iPad

Lisa-P1987 — Sun, 09 Jan 2022 16:25:47 GMT

Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂