https://helpforum.sky.com/t5/Archive/Error-9012/m-p/3880988#M800246 <P>Try this to fix it:</P> <P>&nbsp;</P> <P>Uninstall the Sky Go app and then go to 'C:\Users\[your user name]\AppData\Roaming (ensure hidden files/folders are visible) and delete the following folders:</P> <P>Sky<BR />Sky Go</P> <P>And if it is present the Cisco folder is App\Data\LocalLow.<BR />Empty your recycle bin.</P> <P>Reboot your PC and then download and install the Sky Go app again.</P> Fri, 31 Dec 2021 13:30:18 GMT caesarome 2021-12-31T13:30:18Z https://helpforum.sky.com/t5/Archive/Error-9012/m-p/3880898#M800245 <P>What is sky go error 9012</P> Fri, 31 Dec 2021 12:10:17 GMT https://helpforum.sky.com/t5/Archive/Error-9012/m-p/3880898#M800245 Snotbag 2021-12-31T12:10:17Z https://helpforum.sky.com/t5/Archive/Error-9012/m-p/3880988#M800246 <P>Try this to fix it:</P> <P>&nbsp;</P> <P>Uninstall the Sky Go app and then go to 'C:\Users\[your user name]\AppData\Roaming (ensure hidden files/folders are visible) and delete the following folders:</P> <P>Sky<BR />Sky Go</P> <P>And if it is present the Cisco folder is App\Data\LocalLow.<BR />Empty your recycle bin.</P> <P>Reboot your PC and then download and install the Sky Go app again.</P> Fri, 31 Dec 2021 13:30:18 GMT https://helpforum.sky.com/t5/Archive/Error-9012/m-p/3880988#M800246 caesarome 2021-12-31T13:30:18Z