topic Re: Screen locked on ipad when closing recording from sky Q in Archive

Screen locked on ipad when closing recording from sky Q

ChrisPem — Thu, 16 Dec 2021 09:52:25 GMT

After updating iPad to 15.2 when I tried to close a recording from Sky Q on my iPad the screen froze and will not clear. Not sure if this is a Sky problem or iPad problem.

any ideas?

Re: Screen locked on ipad when closing recording from sky Q

PandJ2020 — Thu, 16 Dec 2021 09:57:24 GMT

@ChrisPem wrote:
After updating iPad to 15.2 when I tried to close a recording from Sky Q on my iPad the screen froze and will not clear. Not sure if this is a Sky problem or iPad problem.
any ideas?

Well if it only started after updating to 15.2 then that would be the most likely cause of the issue.

However, whether it's something for Apple or Sky to fix is a lot more complicated. Perhaps it's a bug introduced by 15.2 or some form of incompability that Sky need to update for their next build.

But it seems to work fine on my iPad with iOS 15.2...

Perhaps try removing the app, closing down all apps, reboot and reinstall?

Re: Screen locked on ipad when closing recording from sky Q

ChrisPem — Thu, 16 Dec 2021 10:11:17 GMT

Thanks it's sorted now. I deleted Sky Go and then reloaded and it found my Q box so 🤞it's ok now