topic Re: 5g on OnePlus 8t in Archive

5g on OnePlus 8t

edgie700 — Mon, 22 Nov 2021 22:10:01 GMT

Hi all , I have a OnePlus 8t , I'm not getting 5g even though the 5g add on is enabled , I need to make sure that sky supports 5g on OnePlus 8t models ???

Re: 5g on OnePlus 8t

caesarome — Mon, 22 Nov 2021 22:18:11 GMT

~~If you phone is a 5G model then it will be supported but 5G network coverage throughout the country is not complete so re you in an area where there is ample coverage ?~~

Edit - See post below by @63johnw .

Re: 5g on OnePlus 8t

63johnw — Mon, 22 Nov 2021 22:14:40 GMT

Hi @edgie700 its not included on the supported devices list.

https://www.sky.com/help/articles/sky-mobile-5g

Re: 5g on OnePlus 8t

edgie700 — Mon, 22 Nov 2021 22:21:55 GMT

Isn't that the list of phones they sell ?

Re: 5g on OnePlus 8t

63johnw — Mon, 22 Nov 2021 22:27:19 GMT

Yes it is @edgie700 But according to the sky staff member in this thread it's also the list of supported devices. I am guessing it's the bit about the latest sky software that causes the issue. If phone not supplied by sky, getting the firmware is the issue.

https://helpforum.sky.com/t5/Sky-Mobile/Cannot-get-5G-on-Phones/td-p/3830005