topic Re: Over 18 in Archive

Over 18

cairnzo — Fri, 12 Nov 2021 15:17:20 GMT

I've been with sky for 8 years and all of a sudden have blocked my betting apps what can I do to fix this as it was working fine today

Re: Over 18

63johnw — Fri, 12 Nov 2021 15:30:25 GMT

Hi @cairnzo are you in the UK ?

Re: Over 18

terrymccabe — Fri, 12 Nov 2021 17:29:57 GMT

Same thing as just happened to me. I've tried verifying my age but it's asking for a credit card detail and won't accept debit card. I haven't got a credit card

Re: Over 18

caesarome — Fri, 12 Nov 2021 17:33:19 GMT

Debit cards can be owned by anyone under 16 which is why Sky do not allow them to be used. If you have a Sky Mobile on your account so that you have signed a credit agreement then this proves you are 18 or over as only someone 18 or over can have a Sky Mobile so give Sky a call as they will be able to do this for you,

Re: Over 18

Dom+Rees — Fri, 12 Nov 2021 17:57:24 GMT

It's the same here.
national lottery app is now blocked. And I don't have a credit card (don't believe in them) so I now can't use the app. Nor can I go on to their website.
Crazy, as I have 4 devices and so 4 credit agreements with Sky.

Re: Over 18

caesarome — Fri, 12 Nov 2021 19:27:16 GMT

@Dom+Rees wrote:

Crazy, as I have 4 devices and so 4 credit agreements with Sky.

Then the solution for you is what I posted in my post above yours @Dom+Rees

Re: Over 18

Dom+Rees — Fri, 12 Nov 2021 19:39:21 GMT

Yes, I had read that, thanks Mrs Passive Aggressive.

Re: Over 18

caesarome — Fri, 12 Nov 2021 19:48:35 GMT

There is no passive aggresive from me, I was just pointing out a fix for you is available as your post read like you were stuck., sorry for trying to help !

Re: Over 18

cairnzo — Sat, 13 Nov 2021 22:27:27 GMT

I just phoned up and went nuts they lifted it lol