https://helpforum.sky.com/t5/Archive/Why-does-YouTube-keep-pausing-when-viewed-on-the-app-section-of-Sky-Q/m-p/3940053#M798988 <P>Thanks but we have a good pre-smart tv and hoped to view the apps through Sky Q without the need for a tv upgrade yet.</P> Wed, 02 Mar 2022 14:37:28 GMT SVA1 2022-03-02T14:37:28Z https://helpforum.sky.com/t5/Archive/Why-does-YouTube-keep-pausing-when-viewed-on-the-app-section-of-Sky-Q/m-p/3939932#M798986 <P>YouTube keeps pausing / buffering when viewed via Sky Q yet this does not happen when viewed via my Windows 10 PC. This happens several times during a 1 hour viewing of music videos or programmes.</P> Wed, 02 Mar 2022 12:38:35 GMT https://helpforum.sky.com/t5/Archive/Why-does-YouTube-keep-pausing-when-viewed-on-the-app-section-of-Sky-Q/m-p/3939932#M798986 SVA1 2022-03-02T12:38:35Z https://helpforum.sky.com/t5/Archive/Why-does-YouTube-keep-pausing-when-viewed-on-the-app-section-of-Sky-Q/m-p/3940041#M798987 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3534038">@SVA1</a>&nbsp;</P><P>The apps on Sky Q are not good.&nbsp;</P><P>If you have a fairly recent smart TV then the apps built into it will usually offer much better quality than those on the Q box.&nbsp;</P> Wed, 02 Mar 2022 14:24:13 GMT https://helpforum.sky.com/t5/Archive/Why-does-YouTube-keep-pausing-when-viewed-on-the-app-section-of-Sky-Q/m-p/3940041#M798987 fizzdisco 2022-03-02T14:24:13Z https://helpforum.sky.com/t5/Archive/Why-does-YouTube-keep-pausing-when-viewed-on-the-app-section-of-Sky-Q/m-p/3940053#M798988 <P>Thanks but we have a good pre-smart tv and hoped to view the apps through Sky Q without the need for a tv upgrade yet.</P> Wed, 02 Mar 2022 14:37:28 GMT https://helpforum.sky.com/t5/Archive/Why-does-YouTube-keep-pausing-when-viewed-on-the-app-section-of-Sky-Q/m-p/3940053#M798988 SVA1 2022-03-02T14:37:28Z https://helpforum.sky.com/t5/Archive/Why-does-YouTube-keep-pausing-when-viewed-on-the-app-section-of-Sky-Q/m-p/3940060#M798989 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3534038">@SVA1</a>&nbsp;wrote:<BR /><P>Thanks but we have a good pre-smart tv and hoped to view the apps through Sky Q without the need for a tv upgrade yet.</P><HR /></BLOCKQUOTE><P>Fair enough.</P><P>How old is your Q box? Have you given it a reboot recently (off at the wall for 30 seconds then power back on and allow to restart)</P><P>Have you tried refreshing the apps?</P><P><STRONG>On Sky Q:</STRONG></P><OL><LI>Press <STRONG>Home</STRONG> on your Sky Q remote, then highlight <STRONG>Settings</STRONG></LI><LI>Press <STRONG>0,0,1</STRONG> and <STRONG>Select</STRONG> to access the <STRONG>Installer menu</STRONG></LI><LI>Select <STRONG>Apps</STRONG> then highlight <STRONG>Refresh all Apps on this box.</STRONG><SPAN>&nbsp;</SPAN>You'll see a message that says, 'Your apps are being refreshed'.</LI><LI>Press <STRONG>Dismiss</STRONG> to return to normal viewing.</LI></OL><P>The refresh can take 24 hours to complete.</P><P>&nbsp;</P><P>Failing that, I'd recommend getting an Amazon Firestick or a Roku Streaming Stick - they are very good, reasonably priced streaming devices which will allow you to add many apps, more than Q offers in fact, to your TV.&nbsp;</P> Wed, 02 Mar 2022 14:42:42 GMT https://helpforum.sky.com/t5/Archive/Why-does-YouTube-keep-pausing-when-viewed-on-the-app-section-of-Sky-Q/m-p/3940060#M798989 fizzdisco 2022-03-02T14:42:42Z https://helpforum.sky.com/t5/Archive/Why-does-YouTube-keep-pausing-when-viewed-on-the-app-section-of-Sky-Q/m-p/3940112#M798990 <P>Thanks for your detailed response; I will try these tips</P> Wed, 02 Mar 2022 15:35:31 GMT https://helpforum.sky.com/t5/Archive/Why-does-YouTube-keep-pausing-when-viewed-on-the-app-section-of-Sky-Q/m-p/3940112#M798990 SVA1 2022-03-02T15:35:31Z