topic Re: Sky q remote not working in Archive

Sky q remote not working

Seankerriemolly — Sun, 27 Feb 2022 12:39:26 GMT

One of my sky q remotes has completely stopped working. I have changed the batteries but it still doesn't have any power whatsoever. No lights coming on at all

Re: Sky q remote not working

oldfella — Sun, 27 Feb 2022 12:43:22 GMT

@Seankerriemolly wrote:

One of my sky q remotes has completely stopped working. I have changed the batteries but it still doesn't have any power whatsoever. No lights coming on at all

Hi @Seankerriemolly

Try completly resetting your Bluetooth remote.
Press 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes twice and follow onscreen instructions to re- pair.

Re: Sky q remote not working

Daniel0210 — Sun, 27 Feb 2022 12:44:33 GMT

@Seankerriemolly
If that fails, if you call Sky they should replace it foc. It may be quicker to purchase another from your local supermarket then you'll have a spare (unless the faulty one is a spare as you say "one of the remotes").