Sky Q mini boxes freezing

sillot — Wed, 02 Feb 2022 14:27:08 GMT

I have had Sky Q since August and the main box has been fine i also have 3 mini boxes which just freeze all the time ( we never have more than 1 mini box on at a time) or i have to reboot them they have become unwatchable. I have tried all the tips and nothing works, my wifi is with talktalk and i also have a booster

Re: Sky Q mini boxes freezing

nigea99 — Wed, 02 Feb 2022 14:54:32 GMT

@sillot wrote:

I have had Sky Q since August and the main box has been fine i also have 3 mini boxes which just freeze all the time ( we never have more than 1 mini box on at a time) or i have to reboot them they have become unwatchable. I have tried all the tips and nothing works, my wifi is with talktalk and i also have a booster

This may not help but you need to be aware that when your home wifi is not SKY the mini boxes do not use your wifi to get their signal from the main box.

Instead the Main box generates a wifi signal which the minis use - so although you may not have scope for movement, if you can move the boxes so that they are better able to get the signal generated by the main box / relayed from the other minis then this may help

Also it may help if other non SKY equipement using wifi are not directly next to them.

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Sky Q mini boxes freezing

Re: Sky Q mini boxes freezing