topic Sky q box no internet in Archive

Sky q box no internet

Podge+Wyatt — Sat, 25 Dec 2021 09:57:04 GMT

Sky q box won't connect to the new broadband router. Was working fine the other day. I have tried to connect but says press eps button which I have,but still no joy. I have unplugged everything and turned back on

Re: Sky q box no internet

GD1 — Sat, 25 Dec 2021 10:00:09 GMT

@Podge+Wyatt wrote:
Sky q box won't connect to the new broadband router. Was working fine the other day. I have tried to connect but says press eps button which I have,but still no joy. I have unplugged everything and turned back on

Have you also tried a reboot of your router?

Re: Sky q box no internet

Podge+Wyatt — Sat, 25 Dec 2021 10:09:35 GMT

Yes tried that. Phone and iPad is connected ok

Re: Sky q box no internet

MightyQuinn — Sat, 25 Dec 2021 10:15:56 GMT

Hi @Podge+Wyatt

Have you tried the manual method (not WPS) by selecting your SSID and entering your WiFi Password?

New Router, is that a Sky Q Hub or other ISP like BT.

Re: Sky q box no internet

Podge+Wyatt — Sat, 25 Dec 2021 10:23:56 GMT

Yes it's the new sky hub. Was working fine other day.