topic Re: randomly turns off when gaming in Archive

randomly turns off when gaming

TotallyWifi — Thu, 23 Dec 2021 13:50:18 GMT

Everytime I play a game or go onto too many sites that use up alot of internet my sky q wifi box randomly disconnects or even turns off the internet and reboots.

I have tried resetting, unplugging for 30 seconds and plugging in and waiting 30 seconds, unplugging the socket and etc.

I am playing on ethernet so no it isn't a connection problem and if it was an issue wouldn't make much sense as I already said the router ITSELF turns off.

IF anyone has the same issue or has something to make ease the pain of this awful router please reply.

And NO Mr.Sky employee#423 i will not be getting an upgrade or another router.

Re: randomly turns off when gaming

Chodley — Thu, 23 Dec 2021 22:36:25 GMT

What are you playing the games on? The Sky box?

Re: randomly turns off when gaming

Invisiblename — Fri, 24 Dec 2021 08:30:45 GMT

@TotallyWifi Maybe repost this in the Sky broadband forum as this seems to have nothing to do with Sky Q tv

Re: randomly turns off when gaming

Skull+Treaty — Fri, 24 Dec 2021 08:41:46 GMT

@TotallyWifi wrote:
And NO Mr.Sky employee#423 i will not be getting an upgrade or another router.

Did you speak to Mr.Sky employee#423 on the 'phone about the issue and he recommended to upgrade the router (or offer a replacement if the current one is dodgy)?

Re: randomly turns off when gaming

Chodley — Fri, 24 Dec 2021 09:00:21 GMT

@Invisiblename Yeah I don't know what a "sky q wifi box" is - a booster?

Re: randomly turns off when gaming

GuybrushThreepw — Fri, 24 Dec 2021 12:02:24 GMT

@Chodley wrote:
@Invisiblename Yeah I don't know what a "sky q wifi box" is - a booster?

Perhaps an alternative name for the Sky Q Hub?

The centre one here!

Re: randomly turns off when gaming

Invisiblename — Fri, 24 Dec 2021 19:03:04 GMT

@GuybrushThreepw wrote:
@Chodley wrote:
@Invisiblename Yeah I don't know what a "sky q wifi box" is - a booster?
Perhaps an alternative name for the Sky Q Hub?
The centre one here!

No, because the OP refers to a "router", which the Sky Q hub is certainly not.

Re: randomly turns off when gaming

Skull+Treaty — Fri, 24 Dec 2021 20:00:14 GMT

The Sky Q Hub would be a modem-router combo

Re: randomly turns off when gaming

Invisiblename — Fri, 24 Dec 2021 21:39:19 GMT

@Skull+Treaty wrote:
The Sky Q Hub would be a modem-router combo

Ah, that shows what I know about Sky broadband..... zilch!