https://helpforum.sky.com/t5/Archive/My-box-is-broken-i-want-to-talk-to-someone-in-Sky/m-p/3855664#M780482 <P>Update – We are still looking to help you AM+27. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P> Sat, 04 Dec 2021 15:03:12 GMT Lisa-P1987 2021-12-04T15:03:12Z https://helpforum.sky.com/t5/Archive/My-box-is-broken-i-want-to-talk-to-someone-in-Sky/m-p/3853312#M780475 <P>My Sky Box is broken I want to get a new one sent out but cannot get hold of anyone&nbsp;</P> Thu, 02 Dec 2021 10:18:54 GMT https://helpforum.sky.com/t5/Archive/My-box-is-broken-i-want-to-talk-to-someone-in-Sky/m-p/3853312#M780475 AM+27 2021-12-02T10:18:54Z https://helpforum.sky.com/t5/Archive/My-box-is-broken-i-want-to-talk-to-someone-in-Sky/m-p/3853317#M780476 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3482424">@AM+27</a>&nbsp;wrote:<BR /><P>My Sky Box is broken I want to get a new one sent out but cannot get hold of anyone&nbsp;</P><HR /></BLOCKQUOTE><P>You can call on 150 from a Sky Talk Line or Sky Mobile.<BR /><BR />If you haven't got a current Sky Mobile or Sky Talk this link should help:<BR />(UK) <A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A> Scroll down and click on ‘Need more help’ and it provides a 0333 number<BR />(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.<BR /><BR />Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.</P> Thu, 02 Dec 2021 10:23:14 GMT https://helpforum.sky.com/t5/Archive/My-box-is-broken-i-want-to-talk-to-someone-in-Sky/m-p/3853317#M780476 GD1 2021-12-02T10:23:14Z https://helpforum.sky.com/t5/Archive/My-box-is-broken-i-want-to-talk-to-someone-in-Sky/m-p/3853500#M780477 <P>Thanks, how much does it cost to call from Ireland?</P> Thu, 02 Dec 2021 12:31:07 GMT https://helpforum.sky.com/t5/Archive/My-box-is-broken-i-want-to-talk-to-someone-in-Sky/m-p/3853500#M780477 AM+27 2021-12-02T12:31:07Z https://helpforum.sky.com/t5/Archive/My-box-is-broken-i-want-to-talk-to-someone-in-Sky/m-p/3853516#M780478 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3482424">@AM+27</a>&nbsp;wrote:<BR /><P>Thanks, how much does it cost to call from Ireland?</P><HR /></BLOCKQUOTE><P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3482424">@AM+27</a>&nbsp; &nbsp;At the bottom right of the help page given, change the country to Ireland for Irish telephone numbers.</P> Thu, 02 Dec 2021 12:41:40 GMT https://helpforum.sky.com/t5/Archive/My-box-is-broken-i-want-to-talk-to-someone-in-Sky/m-p/3853516#M780478 MightyQuinn 2021-12-02T12:41:40Z https://helpforum.sky.com/t5/Archive/My-box-is-broken-i-want-to-talk-to-someone-in-Sky/m-p/3853549#M780479 <P>I've done that but can't get through on either number??</P> Thu, 02 Dec 2021 13:02:58 GMT https://helpforum.sky.com/t5/Archive/My-box-is-broken-i-want-to-talk-to-someone-in-Sky/m-p/3853549#M780479 AM+27 2021-12-02T13:02:58Z https://helpforum.sky.com/t5/Archive/My-box-is-broken-i-want-to-talk-to-someone-in-Sky/m-p/3853556#M780480 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3482424">@AM+27</a>&nbsp;wrote:<BR /><P>My Sky Box is broken I want to get a new one sent out but cannot get hold of anyone&nbsp;</P><HR /></BLOCKQUOTE><P>I'm not sure if the chat team can help, but I've escalated your post via the community chat. This link explains how it works&nbsp;<A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A><BR /><BR />Keep an eye out for an invite or blue chat bubble. When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.</P> Thu, 02 Dec 2021 13:06:15 GMT https://helpforum.sky.com/t5/Archive/My-box-is-broken-i-want-to-talk-to-someone-in-Sky/m-p/3853556#M780480 GD1 2021-12-02T13:06:15Z https://helpforum.sky.com/t5/Archive/My-box-is-broken-i-want-to-talk-to-someone-in-Sky/m-p/3853594#M780481 <P>That you for escalating, a chat request has now been sent <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Thu, 02 Dec 2021 13:49:02 GMT https://helpforum.sky.com/t5/Archive/My-box-is-broken-i-want-to-talk-to-someone-in-Sky/m-p/3853594#M780481 dmy24 2021-12-02T13:49:02Z https://helpforum.sky.com/t5/Archive/My-box-is-broken-i-want-to-talk-to-someone-in-Sky/m-p/3855664#M780482 <P>Update – We are still looking to help you AM+27. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P> Sat, 04 Dec 2021 15:03:12 GMT https://helpforum.sky.com/t5/Archive/My-box-is-broken-i-want-to-talk-to-someone-in-Sky/m-p/3855664#M780482 Lisa-P1987 2021-12-04T15:03:12Z