topic Re: Sky Q box not finding wifi in Archive

Sky Q box not finding wifi

Un1c0rnr43 — Wed, 24 Nov 2021 13:22:51 GMT

My sky q box said no connection to my Internet, so I reset the connection. Now when I search for networks to connect it says no WiFi networks found. I've reset Internet and sky box 7 times it still isn't working. Can't find number to phone sky anywhere.

Re: Sky Q box not finding wifi

GD1 — Wed, 24 Nov 2021 13:28:44 GMT

@Un1c0rnr43 wrote:
My sky q box said no connection to my Internet, so I reset the connection. Now when I search for networks to connect it says no WiFi networks found. I've reset Internet and sky box 7 times it still isn't working. Can't find number to phone sky anywhere.

Do you have a Sky hub? If so try connecting using the WPS button?

Re: Sky Q box not finding wifi

Un1c0rnr43 — Wed, 24 Nov 2021 13:37:12 GMT

My WiFi is not with sky

Re: Sky Q box not finding wifi

Laing1 — Wed, 24 Nov 2021 14:09:52 GMT

@Un1c0rnr43 wrote:

My WiFi is not with sky

@Un1c0rnr43 Who is your Broadband provider ?

Re: Sky Q box not finding wifi

Un1c0rnr43 — Wed, 24 Nov 2021 14:54:40 GMT

EE, my broadband isn't the issue as its working on my phone perfectly fine. Sky Q box won't pick up any WiFi networks at all

Re: Sky Q box not finding wifi

Un1c0rnr43 — Wed, 24 Nov 2021 17:41:09 GMT

Family member found the sky number, don't know where because I looked for ages 🤣 anyway got sorted over the phone!!

Re: Sky Q box not finding wifi

Laing1 — Wed, 24 Nov 2021 17:45:30 GMT

@Un1c0rnr43 wrote:

Family member found the sky number, don't know where because I looked for ages 🤣 anyway got sorted over the phone!!

@Un1c0rnr43 glad you got it sorted can you tell us how it was sorted allo for future You can contact Sky by phone by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number