https://helpforum.sky.com/t5/Archive/Remote/m-p/3837340#M776549 <P><SPAN class="">Update –<SPAN>&nbsp;</SPAN></SPAN><SPAN class="">W</SPAN><SPAN class="">e are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></SPAN></P> Wed, 17 Nov 2021 08:36:04 GMT Mr+Flibbles+86 2021-11-17T08:36:04Z https://helpforum.sky.com/t5/Archive/Remote/m-p/3834656#M776548 <P>Hi,</P><P>my remote was not working on my sky Q box,so I did the usual of pressing 1&amp;3 and 7&amp;9,and turning it off at the mains etc,etc...got through to sky and they said I needed a new remote,purchased new remote as didn't want to wait for new one.....so this remote still doesn't work the box,red light flashes on remote but doesn't do anything else.sky Q box lights are working and I can turn it on and off..</P> Sun, 14 Nov 2021 18:21:48 GMT https://helpforum.sky.com/t5/Archive/Remote/m-p/3834656#M776548 MMJL 2021-11-14T18:21:48Z https://helpforum.sky.com/t5/Archive/Remote/m-p/3837340#M776549 <P><SPAN class="">Update –<SPAN>&nbsp;</SPAN></SPAN><SPAN class="">W</SPAN><SPAN class="">e are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></SPAN></P> Wed, 17 Nov 2021 08:36:04 GMT https://helpforum.sky.com/t5/Archive/Remote/m-p/3837340#M776549 Mr+Flibbles+86 2021-11-17T08:36:04Z