topic Sky Q connection to LG OLED in Archive

Sky Q connection to LG OLED

DexnEmma — Sat, 30 Oct 2021 17:34:32 GMT

I've just tried to change Sky Q box to a new LG OLED TV and the connection is intermittent every 2-3s ...?! Help please

Re: Sky Q connection to LG OLED

Laing1 — Sat, 30 Oct 2021 17:36:53 GMT

@DexnEmma wrote:

I've just tried to change Sky Q box to a new LG OLED TV and the connection is intermittent every 2-3s ...?! Help please

@DexnEmma would this be a LG C1 by any chance ???

Re: Sky Q connection to LG OLED

DexnEmma — Sat, 30 Oct 2021 17:41:31 GMT

Yes ... 55C1

Re: Sky Q connection to LG OLED

Laing1 — Sat, 30 Oct 2021 17:45:08 GMT

@DexnEmma wrote:

Yes ... 55C1

@DexnEmma there is aknown problem with the LG C1 not working well with Sky this is an LG problem there is a large thread about this see the link below

https://helpforum.sky.com/t5/Sky-Q/Sky-Q-UHD-Error-011-Latest-Tech-no-obvious-reason/m-p/3794152#M467227